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About Orders

Where is my order?

You will receive a shipping confirmation email from us on the day your order ships. While we strive to ship orders the same day they are received, there may be delays due to order volume or shipping delays from USPS during this time. Our hard-working

Can I add to my order?

Our goal at this time is to process orders as quickly and accurately as possible; therefore, we cannot add or change orders after they are made.

What forms of online payment do you accept?

Visa, MasterCard, Discover, American Express

Why did I receive a substitution?

If a variety is out of stock, it will read "Out of Stock" on the website. However, occasionally items do run out of stock quickly. If we run out of an item after you place your order, we will enclose an appropriate substitution or refund the cost of

Does Botanical Interests ship orders outside of the United States?

Due to national and international agricultural restrictions, we are only able to ship seeds within the United States. If you are placing an order online, your credit card billing address must also be in the U.S.

How are orders shipped?

Standard Shipping. We offer free ground shipping on all orders over $49! For orders below $49, a flat-rate shipping charge of $5.99 applies for most locations. Please note this does not include HI/AK residents. Important Note for HI/AK Residents: Ple

What is your return policy?

Returns and refunds apply to garden tools and products only. Refunds or replacements are issued only after the item(s) are returned in their original packaging. If an incorrect item was sent to you, or if the item is damaged or defective, the item wi

Do you offer a discount for large orders?

Yes, we offer volume discounts for orders of 100 packets or more. Please call customer service at 877-821-4340 to place large orders and have a volume discount applied. Orders of $200 or more ship for free.

Do You Offer Free Shipping?

Standard Shipping. We offer free ground shipping on all orders over $49! For orders below $49, a flat-rate shipping charge of $5.99 applies for most locations. Please note this does not include HI/AK residents. Important Note for HI/AK Residents: Ple